Ability to have the access to the games is proven to be «as is» basis of the Services. All creative content relates to the website. You understand and acknowledge that you are responsible for any content and information you submit, including its legality, reliability and appropriateness. You can only access the website if your system requirements meet the standard requirements of the website. The Flame Game reserves the right to add, update and remove games from the website and update its content. From time to time, technical tests of the website are carried out on our website.
Users can only withdraw coins they have won during the tournaments. Only users over the age of 18 can withdraw their funds. In order to withdraw coins won in tournaments to fiat money, the user should click on the "Withdraw coins" button, fill in the necessary information and click the "Submit" button. According to UK legislation within 14 days our support team will contact the user and provide the information on how to submit the required documents, such as proof of identity (for example, ID, passport, driver's license, etc.), proof of residence (utility bill, bank statement, etc.) so that the payment can be initiated. Please note that the withdrawal of funds can be implemented only to the same bank card that was used for coin purchases. 1 Coin = 0.1 EUR; 10 Coins = 1 EUR. Min. deposit amount = 5 EUR
The user has the right to request a refund of the funds deposited to the account within 24 hours from the date of the transaction. In order to receive a refund, please contact us by mail specified in the Contact Us column. Please note that the refund can be implemented only to the same bank card that was used for coins purchase. Only users over the age of 18 can request a refund.